Two Decades of Evolution in Kent’s Technology Landscape
Founded in 2003, Kent-ITS began with a simple mission: to provide reliable, "No Fix, No Fee" IT support to the homes and small businesses of Maidstone, Medway, and the surrounding areas. For over 20 years, we have been the "safe pair of hands" for thousands of clients navigating the complexities of the digital age.
However, as technology has evolved, so have we.
The Pivot to Integrated Infrastructure
While we remain committed to our roots in local IT support, the modern business landscape requires more than just a working PC. It requires a seamless integration of Digital Infrastructure, Unified Communication, and Physical Security.
Today, Kent-ITS represents a specialized pivot into SME Systems Integration. We don't just fix hardware; we design the ecosystems that keep your business secure, compliant, and connected.
Our Core Specialisms
1. Advanced Networking & VoIP
A single "flat" network is no longer sufficient for a modern office. We specialize in Ubiquiti UniFi deployments that utilize VLAN segmentation to logically isolate your business-critical data from Guest WiFi and VoIP traffic. By managing your communication through professional VoIP solutions, we ensure your business stays reachable, scalable, and cost-effective without compromising network performance.
2. Physical Security Meets IT Logic
The traditional gap between a "security installer" and an "IT professional" is where vulnerabilities live. We have closed that gap.
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Paxton Approved Partner: We design and install Paxton Net2 Access Control systems that are network-hardened. We ensure controllers sit on secure, isolated VLANs with dedicated database backup strategies.
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Texecom Integration: We utilize hardware-level momentary key zone logic and voltage-free relays to integrate your alarm and access systems. This ensures a single secure token manages your entire building's state with hardware-level reliability.
3. Hybrid Server Environments
We are experts in Windows and Linux (Samba) infrastructure. Whether you need the strict policy enforcement of Windows GPOs (Group Policy Objects) or the high-performance, cost-effective flexibility of a Samba Domain Controller, we build the server environment that fits your specific operational needs—not just a "one size fits all" template.
Why Choose Kent-ITS?
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Established Since 2003: We aren't a "here today, gone tomorrow" startup. We have a 22-year track record of supporting the Kent community and standing by our work.
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Qualified Expertise: From Paxton-approved training to Linux/Samba engineering and advanced UniFi network security, our skills are backed by real-world certification and decades of enterprise-grade experience.
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Compliance Minded: We understand the critical intersection of security and Life Safety. We ensure all access control installations are fire-compliant, utilizing double-pole fail-safe relays and monitored egress points.
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Data Integrity: We specialize in the Grandfather-Father-Son (GFS) backup methodology, utilizing offsite LTO tape storage to provide a true "air-gapped" defense against ransomware.
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Local & Accountable: Based in Kent, we provide the personal touch and rapid response of a local partner, backed by the technical capability of a national systems provider.
