The 2027 PSTN Switch-Off: Is Your Business Ready?

The End of Analogue Connectivity in the UK

By 2027, the UK’s traditional analogue telephone network (PSTN) will be fully retired. This isn't just about losing your landline; it affects every system that relies on a copper connection to communicate. Since 2003, Kent-ITS has guided clients through technical shifts—and the transition to "All-IP" is the most critical one yet.

What Systems are at Risk?

If your infrastructure still relies on a standard phone line, the following systems will cease to function:

  • Legacy Intruder Alarms: Older Texecom or Honeywell panels using "digicom" or PSTN diallers will no longer be able to signal an alarm to a Monitoring Centre or your smartphone.
  • Access Control & Lift Phones: Many older door entry systems and emergency lift phones rely on analogue lines for communication.
  • Traditional PBX Phone Systems: If your office uses a "fixed line" phone system, it will go silent in 2027.
  • Fax Machines & PDQ Terminals: Legacy credit card machines and fax lines require an analogue-to-digital migration.

How Kent-ITS Secures Your Transition

We provide a comprehensive audit and migration path to ensure your business remains connected and secure before the deadline.

1. Alarm Signalling Migration (Texecom SmartCom)

We specialize in upgrading legacy Texecom Premier Elite panels to the SmartCom or SmartCom 4G communicator.

  • Dual-Path Security: We move your alarm signalling to your secure UniFi network (Ethernet/WiFi) with a 4G cellular backup, ensuring your property is monitored even if the internet goes down.
  • App Integration: Transitioning to All-IP allows for full Texecom Connect app control, giving you real-time alerts and arm/disarm capability from your smartphone.

2. VoIP & Hosted Communications

We replace your soon-to-be-obsolete analogue lines with professional VoIP solutions.

  • Future-Proofing: Our VoIP systems run over your existing internet connection, offering superior HD voice quality and advanced features like Voicemail-to-Email and mobile twinning.
  • VLAN Optimized: We ensure your new voice traffic is isolated on a Voice VLAN for maximum security and call clarity.

3. Network Infrastructure Audit

The PSTN shutdown requires a robust internet connection. We audit your structured cabling and router hardware to ensure your site can handle the increased reliance on "All-IP" services, including your Access Control, Alarms, and Voice traffic.

Don't Wait Until the Deadline

The 2027 shutdown is already being phased in area-by-area (Maidstone and Medway are already seeing "Stop-Sell" orders on new analogue lines). Contact us today for a PSTN Readiness Audit to protect your business infrastructure.

Simply Business

Business insurance provided through Simply Business.

View our insurance details

www.simplybusiness.co.uk

Contact Us:

01732841377

Kent Information Technology Services Ltd
22 Hornbeam Close
Larkfield
Aylesford
Kent
ME20 6LY

Company Number: 04876432

VAT Registration Number:820621467

Registered Address: 5 West Court , Enterprise Road, Maidstone, Kent, ME15 6JD

Office Hours : 8:30 AM - 5:30PM Monday - Friday